Refund policy

Return Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at bluecollarbible21@gmail.com. Returns must be approved before being sent back.

If your return is approved, we will provide instructions on how and where to send your package.

Customers are responsible for all return shipping costs, including purchasing their own return label or postage. We do not provide prepaid return labels. Shipping costs are non-refundable.

Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at bluecollarbible21@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

If the return is due to our error (defective, damaged, or incorrect item), we will cover the return shipping costs.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

Please contact us if you have questions about a specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have (at your expense), and once the return is approved, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Unless the return is due to a defective or incorrect item, customers are responsible for return shipping costs.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and inform you whether the refund was approved.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that banks and credit card companies may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at bluecollarbible21@gmail.com.